Organizational Culture and Identity by Parker Martin

Author:Parker, Martin
Language: eng
Format: epub
ISBN: 9781446233641
Publisher: Sage Publications, Ltd.
Published: 1999-11-27T16:00:00+00:00

It’s still a case of there’s us in the top offices here and there’s them over there in the technical area and there’s them down in the works. I think there is still a lot of that. (top site respondent)

A development which I think is fundamental to the success of this company is very much closer relationships between design and production. . . . I think a big problem is the fact that the Design Department is actually remote to the production. (bottom site respondent)

The latter suggested that there was a metaphorical and real brick wall between design and production and that Design simply throw their products over it without worrying about what happens on the other side.

Most of the operations on the bottom site were controlled by the Production Director, the ex-shop steward mentioned previously. Responsible to him were a group of managers — covering assembly, pressing, enamel and so on — most of whom were also long-servers. The Production Director himself was emphatic in the denial of a divide — ‘a load of rubbish’ — he felt it was a ‘bogeyman’ that did not reflect the actual practices of the company but provided something for people to ‘moan’ about. Yet later in the same interview he implicitly acknowledged that there was a problem.

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